❓Frequently Asked Questions (FAQs)

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1. Who is an SMM service provider?

A Social Media Marketing (SMM) service provider is a company that provides social media and other online presence growth services like followers, likes, views, subscribers etc, for a small fee.

2. Why should I choose Trendee?

You should choose us for the following reasons:
⚑ Super-fast delivery
πŸ’΅ Best prices in Nigeria
πŸ”’ 100% secure & safe
πŸ• Good customer support
πŸ’Ό Great service
πŸ’Έ Earn as you refer

3. Are your services really safe?

Yes! We implement good techniques whilst boosting your account(s) without violating platform rules.

4. How fast are your deliveries?

Most services start within minutes and are completed quickly depending on quantity.

5. Can I really earn ₦90,000 monthly?

Absolutely! We've built a referral system where you earn ₦300 on every of your referred users' purchase: so, if your referrals make as little as 10 purchases a day, that gives about 300 in a month, making a total of ₦90,000 monthly.

6. Is this only for influencers?

No! Anyone looking to grow their socials and online presence, be it personal, business, or brand, can benefit from our services.

7. How can I make payment?

Making payment is super easy: that's exactly what we came to simplify. All you need to do is add funds to your account by making a quick transfer to the bank account provided. Once your transfer is done, the funds reflect on your dashboard within minutes, and you can immediately use them to make payments for any service you want.

8. Can I make a transfer on Trendee?

Yes! You can make a transfer to any Trendee user with just their username: it's free! The receiver can then choose to either use the funds to purchase a service or withdraw it directly to their bank account.

9. Can I earn even without funding or buying a service?

Yes! You can earn referral bonuses from your referrals every time they purchase a service even without ever spending a kobo.

10. Could there be any possible reasons my withdrawal(s) won't be credited to my bank account?

Your withdrawal(s) won't be credited to your bank account if your Trendee account is running on a deficit as only withdrawals from accounts with positive balances are treated. Your withdrawal(s) would not also be credited if we suspect or sense any form of fraud whatsoever.

11. Could there be any possible reasons my withdrawal(s) won't be credited to my bank account?

Your withdrawal(s) won't be credited to your bank account if your Trendee account is running on a deficit as only withdrawals from accounts with positive balances are treated. Your withdrawal(s) would not also be credited if we suspect or sense any form of fraud whatsoever.

12. Any extra charges?

No! Except withdrawal fees.

13. How do I contact you should I need help?

The easiest ways to reach us are either via WhatsApp, the "Support" page on your dashboard or by mailing: hi@trendee.app.

14. What if I forget my password or login details?

There's a password recovery procedure and you can also contact our support team for further help if need be.

15. How secure are my payments, personal information and account generally?

Very secure. We secure all payments, personal information, accounts, and in fact, our entire website with a Secure Socket Layer (SSL) encryption.

16. Can anyone from anywhere in the world buy a service?

Yes! But, our base currency is the Nigerian Naira for now.

17. Can I update or delete my account at anytime?

Yes! You can always update your account from your dashboard, and if for some reason you want to delete your account, you also can: simply send us a request and our support team would have it sorted immediately.

18. What is Partial status?

This is when we partially refund the remains of an order. Sometimes, for some reason, we may be unable to deliver a full order, so we refund you the amount of the remaining undelivered order.
Example: You bought an order with a quantity of 10,000 which costs ₦22k, let's say we delivered 9,000 and we couldn't deliver the remaining 1,000, then we will "Partial" the order and refund you the cost of the remaining 1,000 (₦2,200 in this example).

19. What is Drip-feed and does it work on all services?

Drip-feed is a feature that lets our system schedule gradual delivery of your orders over time. This means that our system makes the same order run multiple times automatically and this is to simulate a natural flow and prevent the social media platforms from banning or suspending your account. And yes! It works on all services.

20. Can I get a discount?

We do offer discounts. The prices you see per 1,000 are greatly discounted when you buy up to 2,000 or more per order, as they aren't doubled as you'd expect.


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